GuestAssist Improves Your Hospitality
GuestAssist enables an instant, two-way text conversation between your guests and your facility's Command and Control Center. GuestAssist improves your hospitality security -- medical response -- customer satisfaction.
GuestAssist allows your guests on-site and off-site to communicate instantly with your staff. This means your guests have the freedom to explore the area, more securely and with more confidence.
Who is Using GuestAssist Hospitality:
- Major League Soccer - MLS
- Greater Houston Convention and Visitors Bureau
- Pink Ribbons Project
Your Guests' Satisfaction
GuestAssist makes it easy for each guest to ask questions and get answers immediately. Frequently asked questions about parking situations, how to reach specific locations in a conference or how to best get to the conference location all can be received an answered by staff immediately. This means your guests are happier and can focus on the event. Questions about future events and special promotions can be addressed while the guest is at the conference, and this will increase guest participation in your programs.
Every Guest can use GuestAssist
- Easy to use
- Works on every mobile phone & with every carrier
- Easy access to hotel staff
With GuestAssist, each guest can provide details about a medical situation quickly and provide more details about people involved and conditions so that you can deploy the right response. The GuestAssist program allows you to reach and respond to guests inside the resort and in surrounding areas like parking lots.
Easy to Train Hotel Staff
- Low cost
- No hardware, software, maintenance or long-term contracts
- Quick & easy training