GuestAssist Improves Your Event
GuestAssist enables an instant, two-way text conversation between your guests and your facility's Command and Control Center. GuestAssist improves your event security -- medical response -- customer satisfaction.
GuestAssist allows everyone at your event to communicate instantly with your staff. This means your event is more secure and your guests feel safe.
"I have 3,000 people on my staff, but with anonymous texting I have 70,000 eyes that can help me, as well..."
- Leonard Bonacci, Director of Event Operations
Lincoln Financial Field
Who is using GuestAssist:
- Yankee Stadium - New York Yankees
- Rangers Ballpark in Arlington - Texas Rangers
- Lincoln Financial Field - Philadelphia Eagles
Your Guests' Satisfaction
GuestAssist makes it easy for each guest to ask questions and get answers immediately. Frequently asked questions about parking situations, how to reach specific locations in a stadium or how to best get to the stadium all can be received an answered by staff immediately. This means your guests are happier and can focus on the event. Questions about future events and special fan programs can be addressed while the guest is at the stadium, and this will increase guest participation in your programs.
Who can use GuestAssist:
- Convention and Exhibition Centers
- Public Facilities
- Concerts & Festivals
- Charity Rides and Runs
You have emergency response personnel - and with GuestAssist it is easier to get them to the right person and location quickly. With GuestAssist, each guest can provide details about a medical situation quickly and provide more details about people involved and conditions so that you can deploy the right response. The GuestAssist program allows you to reach and respond to guests inside the stadium and in surrounding areas like parking lots or special tents.